Nice, doing the right thing
even when no one is looking
We are a West Covina Mortgage Banker with GEM Mortgage which emphasizes family values, team attitude, and great service!
Our Team Values
CONSCIOUSNESS
SOLUTION ORIENTED
Solution based thinking,
always come with a solution
in hand
PRESENTABLE
Consistently showing up with
the client via phone, email or
in person communication
MISSION BEFORE
COMMISSION
Clients needs will always
be above our own
HOSPITABLE
Courteous, treating
clients like family
GENUINENESS AND
SINCERITY
Being attentive to the client,
being present during each
interaction
COMMUNICATION
Responsive to the needs of our
clients and understands the
importance of thoroughly
updating all parties
PASSIONATE
Motivated to get the job
done, smoothly and on time
Satisfied Customers
If you’re looking for a mortgage lender I would highly recommend Armando and his wife Valerie. They are truly amazing, knowledgeable and always there to help even after closing. They made the process of buying a home go as smooth and stress free as possible. I am truly grateful my realtor referred me to them.
If you're looking for a mortgage lender, I would highly recommend Super Mortgage Bros! We were falling behind on our timeline to get the keys to our house and Armando Novelo was able to speed things up on his end. Great communication, super on top of everything. Thank you!
From the beginning, Armando and his team went above and beyond to ensure that we had a positive experience. This level of dedication and commitment is a testament to his professionalism and expertise in the industry.Armando's attention to detail and willingness to go the extra mile for us are qualities that set him apart from other lenders we tried worming with. Throughout the process, he provided clear and concise communication, making sure that me and my family were kept informed every step of the way.His team was also instrumental in making my home purchase a success. They were responsive to my needs and provided exceptional support throughout the entire process. Working with Armando and his team, I felt confident and supported, knowing that we had the best possible team working on our behalf.In addition to his expertise and professionalism, Armando also demonstrated a genuine concern for my family's wellbeing. This level of care and empathy is what truly sets him apart as a lender. He understands that buying a home is an emotional and significant decision, and he takes the time to ensure that his clients feel heard and valued.Overall, my experience working with Armando and his team was exceptional. They exceeded your expectations and provided a level of service that was truly outstanding. If anyone is in the market for a lender, I highly recommend Armando and his team to anyone seeking a positive and stress-free home buying experience. I can't wait to work with him again!
Armando and Valerie helped my husband and I purchased our first home. They were amazing and made the entire process go through smoothly. They were so attentive and always available to answer any questions.
Armando and the team have been supporting our personal home needs for almost 10 years. As first time homeowners, we have grown and matured from every interaction and opportunity made possible by this team. Thank you Armando and team for your honest guidance and efficiency throughout the years; we are beyond grateful for our continued partnership!
I got recommended to Armando by a co worker and let me tell you! Best recommendation ever!! He is honest, attentive and takes the time to educate you! I bought my first home with him in 2020 and we still stay in contact. I will only be dealing with Armando going forward. Any one is lucky to have him on his side! Thank you for the amazing business and long time friendship Amando! Hope you and your beautiful stay safe! God bless!!
I often recommend Armando and team to my friends and family members. Armando and his team were extremarle helpful and knowledgeable. He was always willing to answer all of my questions with kindness and empathy. His team was always available and reliable. I can’t thank them enough for all their help. I highly recommend them because they truly care about the best interest of his clients.
Armando and the whole team were so helpful during the loan process, specially Melanie, thank you Melanie for helping us with all the paperwork requirements. Armando thank you for the communication, and all around smooth process. Im Definitely recommending you guys to anyone that is the the process of buying a home.A++ customer service!Thank you Super Mortgage Bros!Ray!
